Call 1-888-8IT-4BIZ for Phone/Online Support With One Of Our IT Experts
Our IT Experts will diagnose your computer remotely while you remain in the comfort of your own home. No need to schedule an in-person appointment, saving you both time and money.
 
Support Provided Over the Phone or High-Speed Internet Connection
General Computer Problems   Preventative Services
Internet Connection Assistance   Additional Services
     
Services Performed At Home

We also offer At Home services in the Lake County, Illinois area. An IT Expert will come to your home/home office to take care of issues quickly and professionally, all for a flat rate.
 

View Our At Home (Onsite) Services    
 
Frequently Asked Questions
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    General Computer Problems
 
 
Operating System Troubleshooting
Determine and correct problems with your computer. Includes online diagnostic to discover the cause of crashes , lockups, unusual slowness as well as virus and spyware removal. Software not included.
 
$100
Software Troubleshooting
Provides assistance with productivity software. Includes assistance in repairing, troubleshooting, configuring or installing a single title, single user software application such as tax preparation software, productivity software, utility or game. Excludes Operating System installation. Software not included.
 
$75
 

    Internet Connection Assistance
 
 
Wireless Network Diagnostic and Repair
Troubleshoot and repair problems with your wireless network connection.
 
$100
 

    Preventative Services
 
 
Computer Optimization
Similar to your automobile, your computer requires regular maintenance to keep it running and in good working condition. Includes adjustments to your operating system settings for faster, smoother performance,  the installation of all operating system critical updates, and hard drive data cleanup. As a rule of thumb, semi-annual optimization is recommended.
 
$50
PC Security Check
Feel more secure Online with a security check of your PC. Includes verification of functional and up-to-date anti-virus and anti-spyware software, determination whether a firewall is in place, verify current Microsoft Windows patches, and determine whether file sharing program (P2P) are in use.
 
$50
Wireless Security Check
Feel more secure Online with a security check of your Wireless Router. Includes verification that the following security measures are enabled: Encryption, SSID, MAC Address Filtering, and Firewall. We'll make recommendations and secure it for you. Hardware not included.
 
$50
 

   Additional Services
 
 
Peripheral Setup (i.e. Printer, Digital Camera)
Provides assistance connecting an external device to your PC.
 
$50
Application Password Recovery
Recover the password for almost any application file used in your home or office. Recover or unlock the password for applications such as Microsoft Office, QuickBooks, ACT!, Peachtree, Acrobat, Lotus 1-2-3, WinZip, and many more. Price based on one file password recovered. For larger quantities, call for quote. Software not included.
 
$25

 
Prices effective 03/01/2007 and subject to change without notice.

 

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